Merchandise Management
Merchandise Management
This page has news, upcoming training, and general how-to documentation specific to product, content setup processes and support for partners doing business in Canada.
Product Recall Policy Notice - Canada
2017 Product Recall Policy - developed to provide clarity in the event of a product recall.
Return Discrepancy Notice Form - Canada
Return Discrepancy Notice Form. Once complete, please submit the claim with all required back-up documentation by e-mail.
SKU Setup Policy and Guidelines - Canada
The SKU Setup Guidelines are the necessary first steps that allow us to receive and sell products. All information pertaining to each item is captured at a single point before we are able to purchase anything for the first time.
Vendor Claim Guidelines Overview - Canada
This procedure serves as a guide on how to file a claim in the event you choose to dispute a deduction taken by Best Buy Canada Ltd.
Vendor Claims Guidelines - Exhibit D - Canada
This document serves as a guide on how to file a Dispute in the event you choose to dispute a deduction taken by Best Buy Canada Ltd.
Vendor Content - Canada
Vendors are responsible for all product information relating to the specifications, marketing, sales and servicing of products, including without limitation, product specifications, facts, claims, advertisements, images and other textual, graphical, multimedia or other content regarding the products (Vendor Content) made available to Best Buy from time to time, directly or indirectly, including, without limitation, by Vendor or by third parties making Vendor Content available.