Merchandise Management

This page has news, upcoming training, and general how-to documentation specific to product, content setup processes and support for partners doing business in Canada.

News & Updates
Department Content
Product Recall Policy Notice - Canada

2017 Product Recall Policy - developed to provide clarity in the event of a product recall.

Last Update: 06/03/2021
Web Content
Return Discrepancy Notice Form - Canada

Return Discrepancy Notice Form. Once complete, please submit the claim with all required back-up documentation by e-mail.

Last Update: 06/03/2021
Document
SKU Setup Policy and Guidelines - Canada

The SKU Setup Guidelines are the necessary first steps that allow us to receive and sell products. All information pertaining to each item is captured at a single point before we are able to purchase anything for the first time.

Last Update: 06/30/2021
Web Content
Vendor Claim Guidelines Overview - Canada

This procedure serves as a guide on how to file a claim in the event you choose to dispute a deduction taken by Best Buy Canada Ltd.

Last Update: 06/03/2021
Web Content
Vendor Claims Guidelines - Exhibit D - Canada

This document serves as a guide on how to file a Dispute in the event you choose to dispute a deduction taken by Best Buy Canada Ltd.

Last Update: 06/03/2021
Web Content
Vendor Content - Canada

Vendors are responsible for all product information relating to the specifications, marketing, sales and servicing of products, including without limitation, product specifications, facts, claims, advertisements, images and other textual, graphical, multimedia or other content regarding the products (Vendor Content) made available to Best Buy from time to time, directly or indirectly, including, without limitation, by Vendor or by third parties making Vendor Content available.

Last Update: 11/12/2020
Web Content
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