FAQs and Acronyms
FAQs and Acronyms
How do I get paid?
For additional information on how to get paid or other finance-related questions, please visit the AP Visibility page.
Business Performance Reports (BPR) provide an interactive and in-depth view of your company’s sales and inventory performance.
Collaborative Planning, Forecasting and Replenishment - The CPFR reports focus on improving partnerships between Best Buy and vendors through joint business planning and forecasting of consumer demand.
A Global Location Number (GLN) functions like a social security number for a business. If you are a Merchandising Vendor, you will need a GLN in order to do business with Best Buy.
Which GLN(s) does a User have access to and how do I assign a GLN to one of my Users?
Access the Vendor Identity Portal (VIP) User Guide to find the answers to these questions.
Icertis Contract Management (ICM) is the paperless contract management system for Merchandising Vendors at Best Buy. You must have ICM access in order to be a signatory for MDFs.
How do I access and use ICM?
Please access our ICM User Guide for additional information.
Learning Management System (LMS) is the application that grants access to The Learning Network, where vendors create and share training content.
Access our My Company Training for information on how to make the following company updates:
- Legal name/address
- Payment information
- Carrier returns information
- Product return addresses
- Company contacts
Note: If you are unable to save your updates, please be sure all fields in all sections (of My Company) are complete. This includes the phone number fields. If all fields are not complete, you will not be able to Save successfully.
Product Data Management is the system Best Buy vendors use to submit item and content data.
Access the PDM User Guide for more information on:
- Accessing the PDM Application
- Entering product data in PDM
- Data Standards information
Ship It Right (SIR) is Best Buy's logistics and shipping compliance program and the corresponding reports that are available with the program.
The Vendor Identity Portal (VIP) is the application used to manage user and application access.
Access the Vendor Identity Portal User Guide for more information on:
- Someone on my team needs access to an application.
- Who are the VSAs for my company?
- How do I reset my password?
- Has my account been disabled?
I did not receive an email when I reset my password. Your VID may have been disabled. Contact your VSA and ask them to re-enable your VID first and then reset your password. (If your account was disabled, your VSA will need to also assign a GLN and any desired applications to your account.)
My email has changed; can you update the system to reflect my new email? Your email is a unique identifier and cannot be changed. Contact your VSA to request a new invite be sent to your new email.
The Vendor Performance and Operation Standards (VPOS) are required programs and processes for Best Buy partners and are most often access during Vendor Onboarding.
A Vendor Security Administrator (VSA) is the "gatekeeper" for providing access to the Partner Portal and other Best Buy applications.
Access to Vendor Identity Portal User Guide to view all of the gatekeeping abilities to which a VSA has access.