FAQs and Acronyms

Published 04/17/2020, 08:10 PM
Last Update 05/21/2024, 03:48 PM

AP Visibility allows Best Buy to share financial information and conduct business in a secure environment with our partners.

How do I update my company's banking information?
Banking information is managed through Convera (formerly Western Union). For more information, visit the Electronic Funds Transfer page.

Our Business Performance Report (BPR) tool has been placed into a hibernated state where it is no longer accessible by our vendor community. We have taken this step as the tool does not provide a user experience and consistency that meets your and our expectations. No decisions have been made as to if another iteration of this report will be released, but we will be certain to keep you informed.

To satisfy your reporting needs, we encourage you to leverage both the Collaborative Planning, Forecasting, and Replenishment (CPFR) report (accessible on the Partner Portal) and your EDI Sales and Inventory feed. To learn about these data sources, please read more on the Partner Portal or contact CPFR@bestbuy.com and EDIsupport@bestbuy.com respectively.

Collaborative Planning, Forecasting and Replenishment (CPFR) reports focus on improving partnerships between Best Buy and vendors through joint business planning and forecasting of consumer demand.

Visit our Exclusive Brands (ExB) page for additional information.

A Global Location Number (GLN) functions like a social security number for a business. If you are a Merchandising Vendor, you will need a GLN in order to do business with Best Buy.

Which GLN(s) does a User have access to, or how do I assign a GLN to one of my Users?
Access the Vendor Identity User Guide to find the answers to these questions.

Goods Not For Resale (GNFR) are also known as non-merchandising partners.

Icertis Contract Management (ICM) is the paperless contract management system for Merchandising Vendors at Best Buy. You must have ICM access in order to be a signatory for MDFs.

The Dock Scheduling Portal (JDA) is used by Carrier Partners to schedule delivery appointments into DDCs and RDCs.

Learning Management System (LMS) grants access to The Learning Network, where vendors create and share training content.

Managed File Transfer (MFT) allows vendor partners to share files with Best Buy.

Access the My Company Training for information on how to update your company information:

  • Legal name/address
  • Product return addresses
  • Company contacts

Note: If you are unable to save your updates, please be sure all fields in all sections are complete. This includes phone number fields. If all fields are not complete, you will not be unable to save successfully.

Product Data Management (PDM) is the system Best Buy vendors use to submit item and content data.

Access the PDM User Guide for more information on:

  • Accessing the PDM Application
  • Entering product data in PDM
  • Data Standards information

Ship It Right (SIR) is Best Buy's logistics and shipping compliance program and corresponding reports.

The Vendor Identity is used to manage users and application access.

Access the Vendor Identity User Guide for more information on:

  • Requesting or adding application access
  • Finding your company Vendor Security Admin (VSA)
  • Resetting a password

Why didn't I receive an email when I reset my password? Your account may have been disabled. Contact your VSA and ask them to re-enable your account and reset your password. If your account was disabled, your VSA will also need to re-assign a GLN and any desired applications.

My email has changed; can you update the system to reflect my new email? Your email is a unique identifier and cannot be changed. Contact your VSA to request a new account.

The Vendor Performance and Operation Standards (VPOS) are required programs and processes for Best Buy partners and are most often referenced during Onboarding.

A Vendor Security Administrator (VSA) is someone at your company who is the "gatekeeper" for providing access to the Partner Portal and other Best Buy applications.

Access the Vendor Identity User Guide to view all of the roles and responsibilites of a VSA.