This page has news, upcoming training, and general how-to documentation specific to Finance & Accounting activities relevant to partners doing business in Canada. **Our accounting system has now been transitioned to a new ERP platform!
These Warranty Service and Returns Procedures help to ensure our customers are satisfied with their purchases. The provisions of these procedures demonstrate commitment from both of our companies to provide customers with a defect-free product that performs to the Customers' expectations.
At Best Buy Canada Ltd., we work hard to continually improve relationships with our valued suppliers and trading partners. This includes introducing processes that result in improved payment processing and remittance delivery whenever possible.
In case a Vendor requires that Products are returned with all accessories, and in the event Best Buy Canada returns a Product with missing accessories, Vendor may claim back for the value of missing accessories through the Dealer’s Vendor Portal. Vendor will not withhold granting Dealer an RMA if accessories are missing.
The Consumer Product Safety Act protects the public by addressing or preventing dangers to human health or safety posed by consumer products in Canada, including those that circulate within Canada and those that are imported (“Recalled Product”). This section defines what actions are required under the Act, and the measures we have implemented to ensure the safety of our employees.
