Best Buy Policies
The Code of Ethics sets out Best Buy's beliefs, principles and expectations of all of us, at every level of the Company.
At Best Buy, we have long taken steps to meet our responsibility to respect human rights. In addition, we are deeply, concerned about conflict and human right abuses in the DRC funded through exploitive mining practices. As such, we fully support the aims and objectives of the Dodd-Frank Act, section 1502 and have designed our Conflict Minerals program to comply with the law and, we hope, have a positive impact on the situation in the DRC.
When an employee or anyone representing Best Buy acts or appears to act in their personal interest or that of a third party rather than the best interest of Best Buy, it causes others to lose trust in us. Private, personal interests may cloud our ability to make sound, objective decisions in the best interests of the Company. Best Buy employees must avoid actual and perceived conflicts of interest.
Best Buy depends on its vendors to help provide customers with the products and services that customers need at the prices customers want. To ensure success, employees must avoid business practices and activities that may create or have the appearance of impropriety or a conflict of interest with vendors or potentially lead to undue influence by a vendor in Best Buy's purchasing decisions.
The Return and Exchange Policy applies to purchases from Best Buy, Best Buy Outlet, Pacific Sales, Pacific Sales Outlet, Magnolia Design Center, Best Buy Education, Best Buy Business and Best Buy Express kiosks.
Best Buy is committed to providing a safe and healthy work environment and shopping experience as well as promoting safe work practices that protect our employees and customers from any recognized hazards. Quality, productivity, profitability, employee morale, and customer satisfaction are enhanced by our efforts to continually improve education around workplace safety standards.
The purpose of this document is to acknowledge that the sales and inventory information provided by Best Buy US is different based on the source of the information, but all are accurate for their intended purposes.
Employees and contingent workers responsible for performing software development, to include design, development and implementation of web applications, web services, and rich/thick/smart clients must comply with EIP Security Policies and Standards. This guideline provides implementation details that are supported by, but may be missing or unclear in the policies and standards.
As a member of the Responsible Business Alliance® (RBA), Best Buy has adopted the RBA Code of Conduct, which establishes standards to ensure that working conditions in the electronics industry or industries in which electronics is a key component and its supply chains are safe, that workers are treated with respect and dignity, and that business operations are environmentally responsible and conducted ethically.
These Vendor Privacy and Security Policy Requirements (“Requirements”) are part of Best Buy's comprehensive privacy and security program which seeks to reduce or eliminate risk of loss to Best Buy, its employees, and its customers.
The purpose of this policy is ensure our VPP/VPD (Vendor provided parts/displays) merchandising solutions are deployed accurately, documented by location and are maintained and sustained for life of part/display in our retail stores.
This policy applies to vendors traveling on behalf of Best Buy or any of its affiliates and/or requesting expense reimbursement for travel related expenses.