Please see below mailboxes for accounting inquiries or issues.

• Main contact information if you need assistance: CASupplierInquiry@Bestbuycanada.ca
• Post Audit Inquiry: PostAudit@bestbuy.com
• Log and VF#: Vendor.Support-Acct@Bestbuy.com
• Inquiry to provide PST/GST/HST Registration numbers: Ctax@bestbuycanada.ca
• Issues with scheduling shipments and delivery appointment requests: Supplychainoperations@BestbuyCanada.ca
• Inquiry regarding Convera or check remits: vendormanagement@convera.com
• RA Reports should be sent to: RTVLiaison@Bestbuycanada.ca
• Inquiries on Non Merchandise invoices: APCustomerServicecanada@Bestbuy.com
• Inquiries on accounts on hold: ChequeInquiry@Bestbuycanada.ca
• Inquiries on Vendor account info i.e. address change, name change, contact information Vendorsetup_Programs@Bestbuycanada.ca
• Debit Balance issues (Canada): debitbalance@bestbuycanada.ca
• Cash Discounts Inquiry: ChequeInquiry@Bestbuycanada.ca
• All other inquiries should be done through AP Visibility, if you need assistance contact CASupplierInquiry@Bestbuycanada.ca
• Inquiries on Rejected EDI Invoices: EDIReject@Bestbuycanada.ca
• Consignment Inquiry (Canada Consignment): canadaconsignment@bestbuycanada.ca
  • Best Buy Canada Consignment Standards