As a vendor participating in the VDF Program, you will benefit from additional sales in current categories, as well as new categories outside the traditional consumer electronics products sold by Best Buy. The exposure provided is enormous.

This page is intended to help you move from a potential VDF supplier to an active supplier. As an active vendor with Best Buy Canada's Vendor Direct program, you will find important information and tutorials needed for the onboarding process.

These guidelines standardize the way we in Canada conduct business, as partners, with our vendor community. They give guidance regarding listing SKU's, shipping product, accounting, and reverse logistics.

The intent of this Warranty Service and Returns Procedures is to ensure that the customers are satisfied with their purchases.

This page contains all sections of Exhibit B: Warranty Service and Returns Procedures.