Merchandise Management

This page has news, upcoming training, and general how-to documentation specific to product, content setup processes and support for partners doing business in Canada.

News & Updates
Department Content
Vendor Direct Fulfillment (VDF) Program - Canada

As a vendor participating in the VDF Program, you will benefit from additional sales in current categories, as well as new categories outside the traditional consumer electronics products not previously sold by Best Buy. The exposure provided is enormous.

Last Update: 06/03/2021
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Vendor Direct Fulfillment Onboarding Process - Canada

This page is intended to help you move from a potential VDF supplier to an active supplier. As an active vendor with Best Buy Canada's Vendor Direct program, you will find important information and tutorials needed for the onboarding process.

Last Update: 06/17/2021
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Vendor Performance and Operation Standards (VPOS) - Canada

These guidelines standardize the way we in Canada conduct business, as partners, with our vendor community. They give guidance regarding listing SKU's, shipping product, accounting, and reverse logistics.

Last Update: 06/24/2021
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Warranty Service and Return Procedures Overview - Canada

The intent of this Warranty Service and Returns Procedures is to ensure that the customers are satisfied with their purchases.

Last Update: 06/03/2021
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Warranty Service and Return Procedures: Exhibit B - Canada

This page contains all sections of Exhibit B: Warranty Service and Returns Procedures.

Last Update: 06/03/2021
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