User Guide

Product Data Management

Overview

Overview

Product Data Management (PDM) is a Best Buy tool, providing vendors with a single entry point for submitting both item and content data in an efficient and accurate manner.

For PDM-related questions, please reach out to PDMBusinessSupport@bestbuy.com.

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Assorting Products at Best Buy

Once you and the Best Buy Category Lead/Buyer have discussed what products are being assorted, you will then need to submit item and content data into the Product Data Management (PDM) system for the products to get them set up in Best Buy’s systems. Below is information on the full process for assorting products at Best Buy. Highlighted below are the two places where you will use PDM when going through the process.

1. DECIDE ASSORTMENT

2. CREATE PRODUCT SKU
  1. Vendor and Category Lead discuss new models and assortment
  2. Vendor sends key info to Category Lead (e.g. pricing, UPC, model, etc)
  3. Category Lead determines assortment and notifies the vendor what product(s) Best Buy will assort
  1. Vendor submits in the Product Data Management (PDM) system
    • Vendor ensures correct category is selected & reviews the Global and Category Data Standards to ensure data they submit meets standards
    • Vendor submits all required item attributes for SKU creation
    • Vendor submits all required content attributes prior to dotcom live date
    • Vendor submits as many OPTIONAL attributes as possible to enhance product experience and ensure their product appears in as many dotcom experiences as possible
  2. Enterprise Product Management (EPM) Operations create & communicate SKU
    • After receiving the setup request & confirmation of PDM submission, the EPM Operations Specialist creates & communicates the SKU(s) via email within 2 business days
  3. Vendor submits videos & 3D models
    • Vendor reviews Global data standards to ensure their video meets standards
    • Vendor uploads videos & 3D models in Box
    • Vendor notifies their Web Specialist that videos and 3D models have been loaded

 

3. FINALIZE & LAUNCH PRODUCT

. 4. UPDATE PRODUCT DATA
  1. EPM Ops executes Pre-Live QA; or Post-Live Audit
    • Pre-Live QA: ~Limited SKUs for business needs
    • Post-Live Audit: ~Remaining SKUs not completed Pre-Live QA
    • EPM Ops provides feedback to vendors via email if the content does not adhere to Best Buy Data Standards
  2. PDP goes live
    • SKU goes live on the date determined by the Category Lead (Site Display Date)
  1. Vendor makes updates in the Product Data Management (PDM) system
    • Vendor submits changes in PDM (e.g. cost changes, new copy, updated images, QA feedback changes)
    • Vendor contacts EPM Ops Specialist directly for UPC updates

 

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