Questions about this section? Contact Dist_Ops_Support@bestbuy.com.

Operating independently from Best Buy, PDC [formerly Magnolia Design Center] DCs are dedicated to serve Premium Design Centers (within BBY stores).

At the DC-level, PDC DCs and Best Buy RDCs share the same guard houses, secure yards, and physical addresses. Otherwise, each PDC DC is a distinctly separate facility and should be treated as such.

• Warehousing – A physical wall separates PDC DCs and the Best Buy RDC next door.
• Labor – This is not shared and they function separately from one another.
• Receiving Hours – As they are different facilities, the hours of operation do not align.
• Dock Doors – Premium Design Center POs can only be received through assigned PDC DC dock doors.
• Delivery
  • Scheduling “Premium” PDC DC delivery appointments is executed independently from Best Buy’s JDA Scheduling Portal. Carriers must follow scheduling and inbounding rules set by each destination facility.
  • Unless pre-arranged with each individual PDC DC, PDC DCs expect deliveries to be executed via live unload.
  • Only under PDC DC approved exceptions (not Best Buy RDCs or Best Buy Scheduling) are transportation carriers allowed to deliver via drop trailer. Therefore, drop privileges at Best Buy RDCs should not be assumed at PDC DCs.

9.1 PDC Shipping Configuration and Manifesting

Carrier shipping labels and BOLs must be addressed to “ship-to” the PDC DC-specific location name, not Best Buy.

As PDC DCs and Best Buy RDCs are separate locations, separate BOLs need to be provided for each location. If combined with Best Buy POs, a POD cannot be available for both Best Buy RDCs and PDC DCs.

Any “Co-loaded” trailer with Preimum and Best Buy product must be loaded with PDC DC product at the tail end of the trailer.

9.2 MDC Scheduling & Inbound SOP

Scheduling delivery trailer containing ONLY Premium product:

• Carrier requests PDC DC delivery appointment by emailing destination-specific email address (shown above). Email request must contain the following information:
  • Delivering Carrier Name
  • Delivering Trailer Number
  • Reply-to Email Address – For PDC (MAV) scheduling confirmation.
  • PDC DC Purchase Order Numbers (Numeric, ex: 595143)
  • Number of pallets (or carton count) per PO
  • Estimated Time of Arrival [ETA]
• PDC DC Scheduling will respond to “Reply-to Email Address” with PDC (MAV) Schedule ID, date, and time.
• Inbound processes for Premium Design Centers should follow.

Scheduling delivery trailer containing BOTH Premium PO product and Best Buy PO product:

• Schedule Best Buy PO product for delivery PRIOR to scheduling PDC PO product for PDC DC delivery. Alpha POs (ex: KXYNUH) are for Best Buy RDCs and must be scheduled in JDA.
• Schedule PDC PO product for delivery AFTER obtaining valid JDA Scheduling ID for Best Buy product. Numeric PO numbers (ex: 595143) are for Premium Design Centers and cannot be scheduled in JDA
• Carrier requests PDC DC delivery appointment by emailing destination-specific email address shown above. Email request must contain the following information:
  • Delivering Carrier Name
  • Delivering Trailer Number
  • Reply-to Email Address – For PDC (MAV) scheduling confirmation
  • PDC DC POs – Associated by vendor
  • Number of pallets (or carton count) per PO
  • State: “Co-load with Best Buy”
  • Provide valid Best Buy Schedule ID, date, and time
• PDC DC Scheduling will respond to “Reply-to Email Address” with PDC (MAV) Schedule ID, Date, and Time.
• Inbound processes for both Best Buy and Premium Design Centers should follow.
• Best Practice: Schedule PDC DC appointments 1-2 hours prior to the scheduled Best Buy RDC appointment date/time.
• If a Best Buy RDC appointment is scheduled earlier than PDC DC receiving hours, then PDC DC product should be loaded in the nose of the trailer. At the time of scheduling the PDC DC appointment, carrier must state “Co-loaded with Premium in the nose-end” in the communication.

Any appointment modifications (i.e. – Rescheduled Appointments, PO Additions, etc.) need to be replied to via the original PDC DC Scheduling Confirmation.

Turn-away/refusal can occur if:

• Delivery trailer has fallen and/or contains leaning product.
• Driver arrival and attempted Guard House check-in is after the 60-minute window (from the appointment start time).