User Guide

SAP Network

Frequently Asked Questions - Supplier Lifecycle Management (SLM)

General

What is the difference between SAP Business Network and Supplier Lifecycle Management (SLM)?
Supplier Enablement is the process to enable your organization on the SAP Business Network to exchange business documents. Once you’ve registered and accepted the trading relationship with Best Buy on the SAP Business Network, your organization can receive purchase orders, transact invoices, confirmations, advanced ship notices and receive payment information.

Capabilities of Supplier Enablement at a high level:

  • Review and accept the trading relationship from Best Buy
  • Review your enablement activities and tasks on the Supplier portal
  • Information regarding Best Buy business processes
  • Ability to set up reminder notifications for your organization
  • Selection of transaction method:
    • Standard (PO Flipper) – Receive POs via email, fax, or pickup on the SAP Network
    • Enterprise (Fully Integrated) – Transactional method that is fully automated between your ERP system and Best Buys ERP system.

Supplier Life Cycle Management allows suppliers to self-register to do business with Best Buy. SAP Supplier Lifecycle and Performance provides comprehensive tools to better manage your company information. This reduces the turnaround time on updating company information within Best Buy’s ERP system.

High-Level Capabilities of SLM module:

  • Access to self-managed portal to update company information
  • A single, up-to-date supplier record
  • Ease of maintaining company information such as:
    • Diversity Classification
    • Address
    • Business Contacts
    • Remit to Address
    • Name Changes
    • Email & Phone Numbers

What is Section 889? Section 889 of the 2019 National Defense Authorization Act (NDAA) prohibits US federal government agencies, contractors, and grant and loan recipients from procuring or using certain covered telecommunications equipment and services as described in the statute.

Supplier Request Form: L2/L3 Commodity – what if we provide multiple commodities – which one do we choose?
Use your primary commodity.

Registration & Logging In

The registration email was sent to the incorrect person, what should I do?
Email BBYSLM@bestbuy.com and we will send a new invite out to the correct person.

What happens if a supplier contact leaves the company in the middle of the Request or Registration?
If you are part of a bigger Business Network account, your admin can add a new contact to complete the registration. You can also email BBYSLM@bestbuy.com with the new contact information and we will re-send the invitation.

Can I save my registration or questionnaire and come back to finish later?
Yes. Log in to Ariba Sourcing, click on Business Network dropdown and select Ariba Proposals and Questionnaires. From there you will be able to access your registration form and any questionnaires that are available to you.

Can suppliers have more than one account login?
IN SAP Business Network, he admin will create the account and can add users as needed. Please refer to the SAP Help Guide on How to Add Users.

What if I forgot my username or password?
Click forgot username or password link, this will take you to a page to submit your email address. You will receive an email with your username or instructions on how to reset your password. If you need further login assistance, contact SAP Ariba Help Center.

More Help Topics

Download all the FAQs:

Frequently Asked Questions - SLM

SAP Support FAQs:

SAP Support FAQs

SAP Help Center:

SAP Help Center

What if I am unable to find a resolution in the Help Center?
You will need to submit a case for further assistance. While creating the case, you will be able to choose how you would like SAP to contact you, either by chat, phone or email.

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