2nd and 3rd Party Labor In-Store Guidelines and Trainings

Best Buy has aligned our safety procedures to be inclusive of our entire workforce including vendors and providers. We are providing our 2nd and 3rd Party Labor In-Store Guidelines to ensure everyone keeps safety as their number one priority.

In addition, here are the current visitor guidelines for the types of activities that 2nd and 3rd Party Labor teams perform, effective 3/7/2021.

• Assisted Sales programs can have representatives visit up to two stores per day.
• Approved Training programs can have representatives visit up to three stores per day.
• Approved Demonstration programs can have representatives visit up to one store per day, only in stores with Best Buy Category Sales Enablement alignment.
• Merchandising programs can have representatives visit multiple stores per day.

The Best Buy Learning Network Vendor Hub extends trainings to our Second and Third Party Labor Partners. These four trainings will make sure that everyone supporting Best Buy stores has the same expectations for keeping themselves and everyone around them safe, along with understanding how everyone works towards helping the customer:

• Second and Third Party Induction
• Best Buy App - Omnichannel Fulfillment Strategy
• Active Shooter
• Ladder Safety SOP Video

Vendors can access these trainings via https://vendor.bbylearningnetwork.com with their Vendor ID (V-ID). All 2PL and 3PL representatives must have an active V-ID. Please work with your company VSA to get a V-ID generated in order to be granted access to Best Buy locations.

After your representative(s) pass all fiour courses (and yes, there are quizzes at the end) they are eligible to start supporting Best Buy. Please do not send your teams into our stores until you have validated that they have passed all courses.

If you have questions about the trainings or information found here, click "Need help with this page" in the top right corner.