Creating Your Mirakl Store
To complete Mirakl onboarding and open your store, you'll need to complete the following tasks:
- Create an account in Mirakl
- Review and verify your store account information
- Set up your payment configuration
- Review your shipping settings
The welcome email you receive from Best Buy will prompt you to create a Seller Hub account. Once you create your Seller Hub account and log in, click the “Go To Mirakl” button under the “Set up and manage your store” tile. You can also find a link to Mirakl in the upper right-hand corner of the Seller Hub home screen.
When filling out the onboarding form, be sure to:
- Set up your user profile.
- Create your password.
- Accept the terms and conditions.
- View checklist and begin onboarding tasks.
Go to Settings in the Marketplace portal menu and choose Store. Then complete all the required fields under each tab. Any data that's already filled in should match the information you provided in your Marketplace application and will also need to match the information you submit when setting up your payment configuration in Payoneer. For “Store Name”, you may use a duly registered and valid Doing Business As (DBA), Assumed Name, Fictitious Name or Trade Name that has been appropriately filed with and issued by the relevant governmental authority. Please verify this information and make any required updates.
My account
Fill in all required fields under the My Accounts tab.
Note: The following My Account information will be visible to customers on your Best Buy Marketplace Seller page:
- Name
- Description
- Customer support email
- Customer support phone number
- Logo
See The Importance of Adding Additional Details to your Seller Detail Page for more best practices.
Business calendar
Hours of operation: Best Buy has default business hours of Monday – Saturday, 9 a.m.–5 p.m. CT. If you have different days or hours of operation, please see Managing Store Hours and Closures.
Holidays: Sellers aren't expected to conduct business (i.e., order acceptance, message responses, etc.) on standard holidays. Here's a list of Best Buy non-business days:
| Best Buy Standard Holidays | Month | Date |
|---|---|---|
| New Years Day | January | 1 |
| MLK Day | January | Third Monday |
| Easter | April | Always on a Sunday |
| Memorial Day | May | Last Monday |
| Juneteenth | June | 19 |
| Independence Day | July | 4 |
| Labor Day | September | First Monday |
| Thanksgiving | November | Fourth Thursday |
| Christmas | December | 25 |
Contact details
Fill in all required fields under the Contact Details tab.
Note: The information in the Address field will be visible to customers on your Best Buy Marketplace Seller page.
Billing information
Fill in all required fields for default billing information. This section must match your company’s legal registration and will not be visible to customers. It should match all company details provided to Payoneer for the Know Your Customer (KYC) process in the next step.
Returns
Fill in your return address.
Taxes
Please ignore the tax location fields in this section—they don’t impact any tax calculations. ** Refer to Marketplace Tax Information for more details.
See article: Setting Up Payment Configuration
To set up your logistic classes, zones, methods, and prices, go to Settings in the Best Buy Marketplace portal menu and choose Shipping. For additional information, see the article on Shipping Configuration.
