Store Setup

Contents
Overview
Creating Your Mirakl Store
Navigate the Marketplace Portal
Setting up Payment Configuration (KYC Process)
Integrators & Connectors
Create Products and Offers
Create Offers for Existing Products
Shipping Configuration
Configuring Shipping Charges
Configuring Shipping Options
Carriers
Warehouses
Exhibit A: Shipping Grid Example
Exhibit B: Shipping Zones
Exhibit C: Logistics Classes

Shipping Configuration

Shipping Configuration
Published Mar 19, 2025

To allow shipping and pricing flexibility, Best Buy has defined additional Shipping Zones and Logistics Classes. This allows Sellers to improve speed to customer by setting accurate Delivery Days to each regional Shipping Zone and allows them to utilize multiple Logistics Classes to set appropriate Shipping Charges across an entire assortment. Utilizing these configurations will enable Sellers to create competitive and enticing customer offers.

Shipping configuration in Mirakl involves setting up how you will handle shipping for your products. This includes:

  • Shipping Zones: Define where you can ship, from entire countries to specific regions.
  • Shipping Methods: Choose services like Standard, Next Day, Two Day, or LTL delivery that you can reliably offer.
  • Logistic Classes: Categorize shipping based on product size or weight.
  • Shipping Charges: Set costs associated with shipping, adjustable for different methods and logistic classes.
  • Mandatory Settings: Some zones, methods, or logistic classes may be mandatory as set by operators.
  • Custom Fields: Configure additional fields related to shipping, which may be mandatory or optional.
     
    • Note: Best Buy’s default lead time to ship is 1 day. As a seller you can customize this field and increase it to a maximum of 2 days within Mirakl by going to Settings > Shipping > Lead time to ship to adjust the option.

This setup ensures efficient and reliable shipping management for your products.



For more detailed information, you can refer to Mirakl’s help documentation on shipping configuration.


In this article:

  • Configuring Shipping Charges
  • Configuring Shipping Options
  • Carriers
  • Warehouses
  • Exhibit A: Shipping Grid Example
  • Exhibit B: Shipping Zones
  • Exhibit C: Logistics Classes
Configuring Shipping Charges

Within Shipping Charges, you can set custom charges for each required shipping zone, shipping method, and logistics class.
 

Shipping Grid - See Exhibit A for an example. 
 

Shipping Zones - Best Buy has defined unique shipping zones, allowing you to set your Standard ground Delivery Times appropriately and accurately based on your warehouse setup. Use the table in Exhibit B to see which US States are included in each zone. 
 

Logistic Classes

Best Buy has defined 7 logistics classes based on product size or weight. Additional Logistics Classes provide flexibility to set accurate Shipping Charges across wide assortments with SKUs that vary in size and weight.  See Exhibit C for more details.

A default logistics class is assigned to each product category. If your product does not fit into the logistics class chosen by Best Buy for the category, you can change it when setting up your offers. See instructions for Changing the default logistics class by offer in Exhibit C.

  1. Go to Settings > Shipping > Shipping Charges
  2. Expand each zone by pressing the “+” to see enabled shipping methods by zone and default shipping charges for each logistic class.
     
    1. Note that some shipping methods and logistics classes are mandatory.

  3. To adjust shipping methods available for each zone, select the zone, and click More Actions > Edit Methods.


     
    1. A minimum of Standard service is required for most zones. You can add additional shipping services such as Two Day, Next Day, or Home Delivery – LTL.
    2. Repeat in each applicable zone.

  4. To change your shipping charges by zone & logistics class, edit the Initial Price and Additional price in the Details section.


     
    1. If a shipping zone is optional, you can disable it using the More actions dropdown.


       
    2. Any shipping charges that differ from Best Buy’s default will be shown in blue.
       
      1. For example, this seller increased the price for the entire zone of Alaska / Hawaii and increased the price further on Large and Extra Large items.


         
    3. If you are using additional shipping methods such as Next Day or Two Day, you can set unique charges for each shipping method and logistic class.

Configuring Shipping Options

Within Shipping Settings, click Shipping Options to set your Lead time to ship, order cut-off times, and more.

  1. Default Lead Time to Ship
     
    1. If not set, Best Buy’s default lead time to ship of 1 day will apply.
    2. To increase to 2 days (max. value allowed), enter 2 and click Save.


       
    3. Note: If you have products that require a longer lead time to ship, you can change your default lead time to ship at the offer level. The maximum of 2 days still applies.

  2. Order Cut-Off Time
     
    1. If not set, Best Buy’s default cut-off time of 12:00 PM will apply for all shipping methods.
      1. Note: Cut-off times should always be entered in Central Standard Time.
         
    2. If your store’s shipping cut-off(s) differ, you must edit for each shipping method.
      1. For example, an expedited service may have its last pickup/drop-off time earlier in the day. You will need to update the cut-off time to the latest time your store can effectively receive an order and prepare for shipment in time for carrier pickup/drop-off.




         
  3. Shipping Options

    In this section, you can customize your expected delivery time by shipping zone. Best Buy’s default of 5 days will apply if a custom time is not set. 
     
    1. Click Edit to update a shipping zone’s delivery time.



       
    2. Set your delivery time for each shipping zone and shipping method combination. 
      1. Note: Your minimum and maximum delivery time should be the same value for the most accurate offer, see the example below. Using a “3-5 days” range may lead to inaccurate delivery dates and customer disappointment. 

        Example: 3 Day Transit Time

Carriers

Add the carriers your store works with. You can add any carrier approved in Best Buy’s program, listed in the dropdown menu.

  1. Click Add carrier.

  2. Select or search for the carrier you intend to use.
    1. For example, UPS

  3. The carrier name, standard code, operator custom code, and tracking URL will be pre-populated for most carriers.
  4. Click Add.




     
Warehouses

Warehouse information is used to determine shipping origins and calculate taxes for orders.

  • You should set up a warehouse for each location you will ship products from.
  • If you have multiple warehouses, you can set one as your default.
  • Your default warehouse cannot be deleted.

Exhibit A: Shipping Grid Example

In the below example, a Seller located in the Northeast updates their Delivery Time by Zone to represent the accurate days for delivery. Offering a faster date to customers located closer to the Seller and adjusting Delivery Time as you get further away.



The Seller then updates the Shipping Charges for each Logistics Class they use by Zone, accounting for less expensive shipping to nearby Zones. Multiple Logistics Classes are available to allow Sellers to define the Shipping Charges needed for variations in size and weight in assortments.



 

Exhibit B: Shipping Zones
Exhibit C: Logistics Classes
Logistic Class Roughly Defined As
Extra Small Items 0-1 lbs
Small Items 1-10 lbs
Medium Items 10-50 lbs
Large Items Meeting Additional Handling Parcel Requirements
Extra Large Meeting Large Product Surcharge Parcel Requirements
LTL (Small) Lighter Weight Items That Still Exceed Parcel Restrictions
LTL (Large) Very Heavy Items
 

Changing the Default Logistics Class by Offer

Updating a Single Offer in Mirakl

  1. You may have an item that does not fit into the logistics class defined by Best Buy. To change a product’s logistics class, go to Price and Stock > Offers.
  2. Click the Product title to edit the offer.

  3. The default logistic class is shown on the right, under Shipping charges.

  4. To change this offer, scroll down to Settings and select the new Logistics Class in the dropdown.

  5. Click Confirm.

Updating Multiple Logistics Classes, using an Offer Import Template

  1. Download either the Products and Offers or Offers template.
    1. If using the Products and Offers template, ensure you select the appropriate category. 
  2. Select the appropriate Logistics Class from the dropdown menu in the Logistic Class column.

  3. Import the inventory file.