To receive payments for business conducted on Best Buy marketplace, it is required to register an account with Mirakl Payout’s financial partner, Payoneer, and complete a Know Your Customer (KYC) process.

Below are the steps to go through the KYC process for payout.

• When the Pending KYC submission banner appears in Mirakl, click Go to account. Once selected, you will be taken to a screen prompting you to register for a Payoneer account.
• Follow the four-step process to register and start the KYC review process. Upon completion, the “Review > In Progress” status will be displayed on the screen.

1. Select the Company before filling out the details.
   
   
   
    


2. Fill out basic details about your business. 
   
   
   
    


3. Provide information and identification for an authorized representative responsible for the Payoneer account. In most cases, this person is the CFO, controller, or head of accounting.
   
   
   
    


4. Supply a valid bank account where money can be transferred.
   
   
   
    

After completion, the "Review > In Progress" message will be displayed on the screen. Please note that once the KYC verification review is complete, you will receive an email informing you of successful completion or advising you that additional information is required.

Additional Resources: Payoneer Support Center

Requests for additional documentation information may occur after passing KYC, based on compliance measures implemented by Payoneer. If this occurs, the status in Mirakl will change back to Invalid KYC.