The purpose of these guidelines is to set clear expectations for all work that Vendor employees or Third-Party representatives conduct in Best Buy stores. It is important to ensure alignment across the entire workforce supporting Best Buy customers.

Guidelines and Standard Operating Procedures

• Second and Third Party Guidelines & SOP - General
• Second and Third Party Guidelines & SOP - Merchandising
• Second and Third Party Guidelines & SOP - Sales
• Second and Third Party Guidelines & SOP - Brand Advocacy
• Second and Third Party In-Store Dress Code
• Best Buy Selling Skills
• Best Buy Safety Training
• LILO Job Aid
• LILO Schedule Upload Job Aid
• Workplace Violence - Awareness Program SOP
• Workplace Violence - Prevention Plan (California)
• Workplace Violence - Reporting