How to Acknowledge New Orders

Manage Store

Published Mar 12, 2025

In this article:

Acknowledge all items in an order

Within the dashboard, under the Orders column, locate orders awaiting shipment and click View.
- Alternatively, you can click on Orders from the navigation bar.
- Within the top bar of the order page, select Pending Acceptance from the filter options.
Review the line items of each order and determine if you will accept or reject the order.
Click on the left side of the order(s) that you wish to action and choose Accept or Reject from the drop-down list. You can accept multiple orders in this view by check-boxing multiple orders.
Click Accept within the popup window to confirm your action.