Parcel Shipping Account Process

This page contains information about the Parcel Shipping Account Process, including requesting a Parcel Shipping Account with Best Buy. When requesting shipper accounts via the form below, please be prepared to enter several pieces of information:

  • Best Buy Line of Business (see definitions below)
  • Your primary contacts at Best Buy
  • The Task ID or Request ID from your onboarding email (if applicable)
  • A Best Buy default GL string (if applicable)
  • Main corporate and primary shipping account owners
    • Used to communicate about the shipping accounts and setup.
  • Types of products shipping, general indication of size, parcelable, LTL or both
  • Warehouse addresses and contact information
    • Multiple warehouse location requests are available; must have one shipper account per physical location.
  • Current carrier usage and shipping system capabilities
    • We will ask if you are able to ship 3rd party and/or Prepaid on a Best Buy account.

Timing

You can expect a confirmation email from the Parcel Shipping Account Team within 1-2 business days of submitting your request.

It is generally expected to take 3-4 weeks for the Parcel Team to complete the request, followed by carrier system setup, and return the account through the Parcel team with invoice authentication where required.

Please be patient during this time and have your shipping team prepare to setup the account in your system as expected for your Business units or programs.

Best Buy Line of Business Definitions

Supplier Direct Fulfillment ("SDF"):

  • Domestic Supplier Direct Fulfillment (SDF) Merchandising Vendors have ownership of inventory and fulfill through the dot-com channel directly to Best Buy customers. This does not apply to Core Merchandising Vendors, where Best Buy takes ownership of inventory and fulfills through the brick and mortar channel.

Parts Vendor

  • Vendors which are set up to primarily support Best Buy's Parts Repair or Partsearch business units.

BBY Corporate/Field - ShipExec

  • Any corporate or field-affiliated user needing their own shipping account to support recurring manual shipping needs which are not served by the corporate mailroom. You will also need to have a ShipExec user ID to access the shipping system (see ServiceNow request form). You will need a finance-approved default Best Buy GL ready and a ShipExec request ID before submitting your request.

Other

  • May include come from services or building teams, or other vendors that have been directed by a Best Buy business owner to request an account. Please be sure to reflect the business need and the Best Buy owner for validation. You will need a finance-approved default Best Buy GL ready before submitting your request.

Frequently Asked Questions

The process takes approximately 3-4 weeks. If you have questions after submitting your request, contact the Parcel Shipping Account Team.

It generally takes 3-4 weeks total for the Parcel Team to batch and communicate the requests, the carrier to accurately set up the account in their systems with the correct pricing, and return the account to you through the Parcel Team with invoice authentication (where required) when shipping Prepaid on a Best Buy account.

Best Buy business teams are aware of the timing and process as well. If we receive the account earlier, we will surely send it.

Additional requests will not speed up the process - but if you have not heard within 3-4 weeks, please let us know.

Shipments are considered Non-Parcel (LTL/Vendor Home Delivery) if the following are true:

  • Actual weight of over 150 pounds, or length exceeds 108 inches, or length plus girth [(2 x width) + (2 x height)] exceeds 165 inches
  • Vendor packaging is not intended for parcel shipping (damages, etc)

If you have Vendor Program Agreement (VPA) Collect freight terms, you will most likely ship on a Best Buy parcel account Prepaid (with Best Buy being the shipper of record AND the invoice receiver/payor).

For Freight/LTL shipments, and vendor programs "Collect" means Best Buy arranges with the Carrier the Collect transportation – Best Buy as the consignee is responsible from pick up to delivery and for the freight cost.

In Parcel since the consignee is often a customer, or other receiver not directly responsible for the freight or billings, we achieve that same Best Buy managed and paid model by providing the shipper a Best Buy owned Parcel account for each of your locations. When you ship on this account parcel “Prepaid” (vs 3rd Party billing) you are shipping on the Best Buy account assigned to your location as if you are a Best Buy shipper of record. Meaning all activity on that account is Best Buy owned activity – the movement, claims, freight cost, etc.

3rd Party billing is most often recommended where billing is Best Buy's responsibility, but the vendor is responsible for all physical in-transit shipping activity (intercepts, claims, etc.) and some limited accessorial which will follow the shipper of record. In this model, Best Buy receives the invoices, and the Vendor is responsible for the in-transit movements.

Send an email to the Parcel Account Shipping Team.

Parcel Shipping Account Request


Request a Parcel Shipping Account

Contact Us

Email the Parcel Team