My Ads

Contents
My Ads
User Permissions
Mirakl, Seller Hub and My Ads permissions
My Ads User roles overview
How to manage users in Seller Hub
Sponsored Products
Sponsored Products Setup Guide
Sponsored Products: Best Practices & Optimizations
Sponsored Products FAQ
Billing FAQ
Sponsored Products Glossary of Terms
Accessing My Ads Campaign Reporting
Gathering Reviews for Best Buy Marketplace
Promotional Advertising Credits

User Permissions

User Permissions
Published May 01, 2026

Managing user access is essential for maintaining operational efficiency and platform integrity. The user permissions framework provides a structured approach to assigning roles and responsibilities across various functional areas.
 

This article outlines the permission categories and highlights the access levels granted to different user roles.

Mirakl, Seller Hub and My Ads permissions

Mirakl User roles overview

  • Accounting: view statements and transaction history
  • Inventory Management: view and manage inventory and messages
  • Order Management: Manage orders and view messages, orders and revenue
  • Customer Support: view messages, upload order documents and edit orders
  • Mirakl Store Admin: Access “Dashboard Statistics,” “Settings,” Information” and call the Store API

Seller Hub roles overview

  • Reports: view reports
My Ads User roles overview

The system defines three primary user roles:

  • Campaign Manager: View reports and manage campaigns
  • Campaign billing: Manage My Ads billing and payment methods

Admin: permissions that apply across store tools, provide, edit and remove users’ access to tools and features for store

How to manage users in Seller Hub
  1. Click on the profile icon in the upper right corner. In the drop-down that opens, select Manage Team.
     
  2. This will bring you to the User Management dashboard. Here you can add new users, review and update existing users and resend invitations. 
     
  3. Adding new users
    1. To add a new user, select the Add User button.
    2. A flyout will appear that allows you to add users. Reminder, these users will be added to Seller Hub and My Ads.
    3. Populate the required fields, then select the Send invite button.
    4. Repeat steps a through c, as needed, to invite additional users. 
       
  4. Update existing users’ profiles and permissions 
    1. Locate the user within the user management dashboard.
    2. On the right side of the screen, you will see three dots, or the action cabob. Select this icon and a menu will appear.
    3. Select View profile.
    4. A flyout menu will open on the right side of the screen. Here you will select edit.
    5. Once satisfied with your selections, click the blue Save changes button at the bottom of the flyout. 
       
  5. Resend invites
    1. If a user is in a Pending status, you can resend their invitation.
    2. Locate the user within the user management dashboard.
    3. On the right side of the screen, you will see three dots, or the action cabob. Select this icon and a menu will appear.
    4. Here you can select Resend invitation