Seller Hub and My Ads are all part of Best Buy’s partner ecosystem, and permissions are shared across both platforms.

The system defines three primary user roles:

• Campaign Manager: Also known as "team member" in Seller Hub. View reports and manage campaigns
• Admin: Permissions that apply across store tools. Provide, edit and remove users' access to tools and features for this store
• Billing Admin (role still managed in My Ads): Manage My Ads billing and payment methods

Please note: The Billing Admin role must be assigned within My Ads and can be combined (or “stacked”) with any of the other My Ads roles.

Campaign Managers and Admins share access to:

• Campaign management dashboards
• Campaign creation, updates and management options

Billing permissions are restricted to Admins and Billing Admins, who can:

• View billing information
• Access billing options (Billing Admin only)
• Manage credit cards (Billing Admin only)

This ensures that financial data is handled securely and only by designated roles.

Please note: There can only be one Billing Admin assigned per account.

1. Click on the profile icon in the upper right corner. In the drop-down that opens, select Manage Team.
    
2. This will bring you to the User Management dashboard. Here you can add new users, review and update existing users and resend invitations. 
    
3. Adding new users
   1. To add a new user, select the Add User button.
   2. A flyout will appear that allows you to add users. Reminder, these users will be added to Seller Hub and My Ads.
   3. Populate the required fields, then select the Send invite button.
   4. Repeat steps a through c, as needed, to invite additional users. 
       
4. Update existing users’ profiles and permissions 
   1. Locate the user within the user management dashboard.
   2. On the right side of the screen, you will see three dots, or the action cabob. Select this icon and a menu will appear.
   3. Select View profile.
   4. A flyout menu will open on the right side of the screen. Here you will select edit.
   5. Once satisfied with your selections, click the blue Save changes button at the bottom of the flyout. 
       
5. Resend invites
   1. If a user is in a Pending status, you can resend their invitation.
   2. Locate the user within the user management dashboard.
   3. On the right side of the screen, you will see three dots, or the action cabob. Select this icon and a menu will appear.
   4. Here you can select Resend invitation.