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Products delivered to Best Buy are required to meet all applicable Federal, State and Local product safety laws and regulations. This may include testing, certifications, audi…

…es below: Transportation of Dangerous Goods Environmental & Sustainability Product Packaging Materials & Reporting Environment Handling and Product Recycling P…

…SKU setup processes are the necessary first steps that allow us to receive and sell product. All information pertaining to each item is captured at a single point before we ar…

Legal & Compliance

…tal log approval process eFulfillment Services Gifts and Vendor Relations Policy Product Compliance Overview Recall and Consumer Compliance Traditional Brick and Mortar P…

… wire transfers. Do not enroll unless Best Buy has initiated a plan to sell your products. Best Buy will not issue a vendor number until you are enrolled in EFT. Every Ve…

… Canada Website Canadian Transport Emergency Center (CANUTEC) Contact Information Product Setup Safety Data Sheet / Product Data Sheet UN Classification Table Test Summar…

…ve brands and sales activities. Further details on our policies can be found here: Product Compliance Overview - Canada - Partner Portal The Blue Box program in Alberta will…

Best Buy Canada Ltd. strives to offer the best products at the best prices. To meet this goal, we work with vendors to maximize supply chain efficiencies in order to minimize …

…tes reinforce Best Buy’s commitment to the safety of our customers and employees, compliance with Canada’s Consumer Product Safety Act, and ensuring timely execution of recall…

…rnment, and (ii) does not use essential components of telecommunications equipment, products or services from the prohibited companies. What are covered telecommuni…

…trate commitment from both of our companies to provide customers with a defect-free product that performs to the Customers' expectations. RTV deduction dispute process - Allo…

…ment to the federal government, and (ii) does not use telecommunications equipment, products or services that uses covered telecommunications, equipment or services from the p…

…s Guidelines Appendix C - Missing Accessories Price List Warranty Service and Return Procedures Overview Recall and Consumer Compliance Product Discrepancy Notice Form

…ions under any agreement between Vendor and Best Buy, Vendor is responsible for all product information relating to the specifications, marketing, sales and servicing of produ…

…s partners with our vendor community. They offer guidance on listing SKUs, shipping product, accounting, and reverse logistics. Vendor Standards and Policies Warranty Serv…

Best Buy requires all consumer electronic products it purchases to pass nationally certified laboratory testing standards. This includes all such products intended for resale …

PRODUCT RECALLS The Consumer Product Safety Act protects the public by addressing or preventing dangers to human health or safety posed by consumer products in Canada, includ…

…da makes it easy for our customers to have a seamless in-store experience with your products. Inventory Owned by: BBYC - Inventory is purchased up front by BBYC and stored …

…it demonstrate the commitment of Dealer and the Vendor to provide the Customer with Product free of defects that performs to the Customer's expectations. 1.0 - Vendor Warr…

…y accounts payable. This includes general guidelines, notable information such as compliance requirements and important time limits and procedures relating to dispute activity…

DDC Routing & Shipping Guide

8.0 Collect Vendor Routing and Shipping

8.5 Shipping Compliance Program (Transportation)

RDC Routing & Shipping Guide

11.0 Collect Vendor Routing and Shipping

11.5 Shipping Compliance Program (Transportation)

…ps with vendors. Best Buy depends on its vendors to help provide customers with the products and services that customers need at the prices customers want. To ensure success, …

…g for information on how to update your company information: Legal name/address Product return addresses Company contacts Note: If you are unable to save your updates, …

RDC Routing & Shipping Guide

4.0 Receive-Ready Pallets/Bundles

… If shipping (or delivering) via less-than-truckload (LTL) capacity, 100% of LTL product must be palletized. If eligible floor-loaded product is not safe to unload via cla…

DDC Routing & Shipping Guide

0.0 - General Information

…res nationwide. They are also located inside select Best Buy stores. Pacific Sales product is housed at Best Buy DDC 724 in Ontario, CA. It is the same address as for the Bes…

RDC Routing & Shipping Guide

0.0 - General Information

… business. The following documents are mandatory via traditional EDI and must be in production prior to the first PO being cut to the trading partner. Completed testing …

DDC Routing & Shipping Guide

7.0 Receive-Ready Appointments (Scheduling)

…w (from the appointment start time). Delivering trailer has fallen and/or leaning product. Each inbounded Schedule ID must accurately contain: All the Best Buy (Alp…

RDC Routing & Shipping Guide

7.0 Receive-Ready Appointments (Scheduling)

…w (from the appointment start time). Delivering trailer has fallen and/or leaning product. Each inbounded Schedule ID must accurately contain: All the Best Buy (Alp…

…erations. As such, they should be completed by the responsible sourcing or social compliance team, if you have any question, please do not hesitate to reach out to the email l…

Dock Scheduling Portal (JDA)

Frequently Asked Questions

Will I be charged for on-time compliance if my appointment is scheduled beyond the ETA?

RDC Routing & Shipping Guide

1.0 Best Buy Receive-Ready

… of quality. Policies – Governing principles of doing business with Best Buy. Compliance – Best Buy’s regulation of quality expectations. The goal of Receive-Ready is…

…nizes companies for their culture, environmental and social practices, ethics and compliance activities, governance, and diversity initiatives. Here are some of the efforts t…

…riers must be able to deliver during the receiving hours specified above. Vendor Compliance Due to the high volume of inbound receiving from October to December, it’s very im…

…ociations and third parties, will conduct research to identify higher-risk vendors, product or service categories, and geographies. Inputs into our risk assessment research in…

DDC Routing & Shipping Guide

4.0 Receive-Ready Pallets/Bundles

… If shipping (or delivering) via less-than-truckload (LTL) capacity, 100% of LTL product must be palletized. When eligible floor-loaded product is not safe to unload via c…

The following guidelines are for assets required by Best Buy for e-commerce, print, digital media and in-store advertising.

…itions and Standards. Best Buy indirect KPIs are designed to provide a comprehensive overview of supplier performance in areas such as delivery, fulfillment, and compliance.

DDC Routing & Shipping Guide

1.0 Best Buy Receive-Ready

… of quality. Policies – Governing principles of doing business with Best Buy. Compliance – Best Buy’s regulation of quality expectations. The goal of Receive-Ready is…

Dock Scheduling Portal (JDA)

EDI and Dock Scheduling

…report, email the Scheduling team. If your appointment request failed due to non-compliance with the EDI 212 specs, you will receive a response back via EDI. How do I corre…

…ronics, we are committed to being there for the entire lifecycle of your technology products — from the time you start shopping at Best Buy until that product is responsibly r…

…for shipping or disposition. Items that were returned to you but that are not your product are always eligible for return. The process below must be completed for proper pro…

PDM provides a streamlined approach to managing SKUs sold to Best Buy.

…y’s digital marketplace officially launches today, more than doubling the number of products available and adding entirely new brands, categories and products that can serve m…

Weekly reports providing visibility to vendor performance within the Ship It Right - Best Buy's logistics and shipping compliance program.

…ment This page has news, upcoming training, and general how-to documentation specific to product, content setup processes and support for partners doing business in Canada.

Product Data Management (PDM)

How to Get Access

Product Data Management (PDM)

…Section 3: Returns to Vendor related Disputes Prior to any dispute being filed for product discrepancies, or product returned being rejected, all Discrepancies or Rejected Me…

Declaration for imported electronic products subject to Radiation Control Standards.

These forms are to be used as a starting point for determining how product is sourced to Best Buy distribution centers. Program level information will be considered after the …

…han commercial sales - Best Buy Business offers new programs to help you sell more products to Canadian businesses. Gift with purchase program Attaching a gift to an item i…

…mation, package labels, and packing slips. This guide should be referenced for Core Product Purchase Orders, not for SDF (Supplier Direct Fulfillment) orders. Updates are mad…

…est Buy Marketplace offers our customers a huge assortment, more than just Best Buy products. Our Marketplace is like a virtual shopping mall that allows top-rated sellers to …

The purpose of this guide is to assist Canada partners in routing and shipping products correctly so they are received at the right time and in the right place. During Best B…

…sition into this fast-expanding area by providing not only the vehicle to sell your product online, but also all of the logistical components necessary to get your product to …

  Diverse Supplier Spend Best Buy has a multi-year strategy to procure products and services from small and diverse businesses. The purpose of this goal is to create a stron…

… Buy Returns’ System Change to FSM - FAQs Download Letter from the Best Buy Canada Product Returns Team What is changing? We are migrating our return product disposition and…

In case a Vendor requires that Products are returned with all accessories, and in the event Best Buy Canada returns a Product with missing accessories, Vendor may claim back f…

The purpose of this guide is to assist Canada partners in routing and shipping products correctly so they are received at the right time and in the right place.