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Magnolia Design Center (MDC DC) Requirements

Published 10/02/2018, 11:53 PM
Last Update 09/17/2021, 07:28 PM

Operating independently from Best Buy, MDC DCs are dedicated to serve Magnolia Design Centers (within BBY stores).

At the DC-level, MDC DCs and Best Buy RDCs share the same guard houses, secure yards, and physical addresses. Otherwise, each MDC DC is a distinctly separate facility and should be treated as such.

  • Warehousing – A physical wall separates MDC DCs and the Best Buy RDC next door.
  • Labor – This is not shared and they function separately from one another.
  • Receiving Hours – As they are different facilities, the hours of operation do not align.
  • Dock Doors – Magnolia POs can only be received through assigned MDC DC dock doors.
  • Delivery
    • Scheduling “Magnolia” MDC DC delivery appointments is executed independently from Best Buy’s JDA Scheduling Portal. Carriers must follow scheduling and inbounding rules set by each destination facility.
    • Unless pre-arranged with each individual MDC DC, MDC DCs expect deliveries to be executed via live unload.
    • Only under MDC DC approved exceptions (not Best Buy RDCs or Best Buy Scheduling) are transportation carriers allowed to deliver via drop trailer. Therefore, drop privileges at Best Buy RDCs should not be assumed at MDC DCs.

9.1 MDC Shipping Configuration and Manifesting

Carrier shipping labels and BOLs must be addressed to “ship-to” the MDC DC-specific location name, not Best Buy.

As MDC DCs and Best Buy RDCs are separate locations, separate BOLs need to be provided for each location. If combined with Best Buy POs, a POD cannot be available for both Best Buy RDCs and MDC DCs.

Any “Co-loaded” trailer with Magnolia and Best Buy product must be loaded with MDC DC product at the tail end of the trailer.

9.2 MDC Scheduling & Inbound SOP

Scheduling delivery trailer containing ONLY Magnolia product:

  • Carrier requests MDC DC delivery appointment by emailing destination-specific email address (shown above). Email request must contain the following information:
    • Delivering Carrier Name
    • Delivering Trailer Number
    • Reply-to Email Address – For MAV scheduling confirmation.
    • MDC DC Purchase Order Numbers (Numeric, ex: 595143)
    • Number of pallets (or carton count) per PO
    • Estimated Time of Arrival [ETA]
  • MDC DC Scheduling will respond to “Reply-to Email Address” with MAV Schedule ID, date, and time.
  • Inbound processes for Magnolia Design Centers should follow.

Scheduling delivery trailer containing BOTH Magnolia PO product and Best Buy PO product:

  • Schedule Best Buy PO product for delivery PRIOR to scheduling MDC PO product for MDC DC delivery. Alpha POs (ex: KXYNUH) are for Best Buy RDCs and must be scheduled in JDA.
  • Schedule MDC PO product for delivery AFTER obtaining valid JDA Scheduling ID for Best Buy product. Numeric PO numbers (ex: 595143) are for Magnolia Design Centers and cannot be scheduled in JDA
  • Carrier requests MDC DC delivery appointment by emailing destination-specific email address shown above. Email request must contain the following information:
    • Delivering Carrier Name
    • Delivering Trailer Number
    • Reply-to Email Address – For MAV scheduling confirmation
    • MDC DC POs – Associated by vendor
    • Number of pallets (or carton count) per PO
    • State: “Co-load with Best Buy”
    • Provide valid Best Buy Schedule ID, date, and time
  • MDC DC Scheduling will respond to “Reply-to Email Address” with MAV Schedule ID, Date, and Time.
  • Inbound processes for both Best Buy and Magnolia Design Centers should follow.
  • Best Practice: Schedule MDC DC appointments 1-2 hours prior to the scheduled Best Buy RDC appointment date/time.
  • If a Best Buy RDC appointment is scheduled earlier than MDC DC receiving hours, then MDC DC product should be loaded in the nose of the trailer. At the time of scheduling the MDC DC appointment, carrier must state “Co-loaded with Magnolia in the nose-end” in the communication.

Any appointment modifications (i.e. – Rescheduled Appointments, PO Additions, etc.) need to be replied to via the original MDC DC Scheduling Confirmation.

Turn-away/refusal can occur if:

  • Delivery trailer has fallen and/or contains leaning product.
  • Driver arrival and attempted Guard House check-in is after the 60-minute window (from the appointment start time).