null Best Buy To Invite More Shoppers Inside Stores, No Appointment Needed

Best Buy To Invite More Shoppers Inside Stores, No Appointment Needed

Published 06/15/2020


Best Buy today announced that customers soon will be able to safely and freely shop at the majority of our stores without an appointment.

Starting June 15, more than 800 locations across the country will begin allowing a limited number of people inside. We’ll also continue to offer contactless curbside pickup and in-store consultations for those who prefer to shop that way.

“Throughout the pandemic, nothing has been more important to us than the safety of our customers and employees,” said Ray Sliva, president of retail. “We’re now confident we can provide a safe experience for shoppers who want to visit our stores to browse, see tech products firsthand and get helpful advice from our Blue Shirts or Geek Squad Agents.”

Best Buy stores will continue to enforce social distancing by limiting the number of customers inside the store to 25% of capacity, which allows approximately 60 or more customers in a store depending on its size. If a store reaches the limit, stores will queue people in a line until they are able to shop. Stores also will have floor signage to help customers and employees maintain 6 feet of distance at all times.

To support this expanded store experience, we are bringing back more than 9,000 of our previously furloughed full- and part-time store employees and Geek Squad Agents. 

Meanwhile, Best Buy will also begin resuming in-home consultations, which have all been conducted virtually since March. We will adhere to enhanced safety protocols while in customers’ homes, and we’ll continue to offer virtual consultations for anyone who prefers that.


To read the full article, please access the Best Buy Corporate Site.

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